Missed after-hours calls
Leads call at 9pm, get voicemail, and book your competitor by morning.
AI Automation
Kitchener–Waterloo · Ontario
The AI layer
your business
is missing.
We set up AI that answers your calls and website enquiries, follows up on new leads and gets you found on Google, for small businesses in Kitchener-Waterloo and across Ontario.
No tech skills needed
Live in about 2 weeks
No long contracts
Based in KW
Your AI Layer
Running 24/7
Nuvelo Engine
Assistant
Lead follow-up
Reviews
Workflows
Marketing
Local SEO
The Problem
Who's running the rest?
Every day you're losing time and money to tasks that could be automated. You didn't start a business to spend your evenings on admin.
Slow follow-up
Leads go cold in minutes, not hours. Your AI responds instantly, every time. No missed opportunities.
Reviews you never ask for
Happy clients rarely leave a review unless you ask, and asking is easy to forget.
Manual admin that never ends
Quote follow-ups, reminders, onboarding: all done by hand, every time.
The Cost of Doing Nothing
What are missed leads costing you?
Plug in your numbers for a rough estimate of the revenue slipping away each month, and what automating your lead capture and follow-up could win back.
Estimated lost revenue
$0/month
≈ $0 a year walking out the door
Automated answering, instant follow-up, and review capture. Winning back even half of those leads could recover $0/month.
Get my free demo
Rough estimate based on your inputs, not a guarantee. How the missed call calculator works.
What We Build For You
Six systems. One AI layer.
Each one plugs into your business and runs in the background. No templates, no copy-paste jobs.
AI Assistant Setup
A 24/7 assistant on your website that answers questions, captures leads, and books appointments. Enquiries answered around the clock, even at 2am. See how our AI website chat assistant works, or for phone calls, our AI receptionist.
Leads captured around the clockAI Lead Follow-Up
Every new lead gets an automatic response within minutes, by text or email. No more losing jobs to whoever replied first. See how automated lead follow-up works.
First response in under 5 minutesAI Reputation Management
Automatically request Google reviews after every job. Monitor your rating, respond to reviews, and build social proof on autopilot.
More 5-star reviews, automaticallyWorkflow Automation
Quote follow-ups, appointment reminders, client onboarding, and task management all running while you focus on the work.
Less admin, every weekAI Email & Social Marketing
A monthly email newsletter to your client list plus 8 social posts a month, written, scheduled and published for you. Stay visible without lifting a finger.
Consistent marketing on autopilotAI Lead Generation & SEO
Dormant client reactivation, lead nurture sequences, referral automation, and local SEO content, all working to bring new and returning customers through the door. Local SEO in Kitchener-Waterloo is also available on its own, and we build fast websites set up for Google from day one.
More customers, more revenue
How It Works
Three steps.
Three steps.
Two weeks.
Done.
1
Free 30-Minute AI Audit
We look at your business, find the biggest time drains, and show you exactly where AI can help. No pitch, no pressure. Just a clear picture.
2
We Build It For You
Within 2 weeks your AI assistant is live, your automations are running, and your systems are working. You don't touch a thing.
3
It Runs While You Work
Monthly check-ins, performance reports, and ongoing optimization. You focus on your clients. We handle the rest.
Free Demo
Get a free demo built for your business.
Tell us your business and industry. We'll build a working AI assistant trained on your business and show you the dashboard that runs your leads, reviews, and follow-ups. Straight to your inbox, no call required.
Free · We'll send your tailored demo to your inbox
Want to see one on a live website? Try the assistant on vanley.ca, a Kitchener courier.
Pricing
Straightforward pricing. No annual contracts.
Every AI plan has a $499 CAD one-time onboarding fee, which covers learning your business, building and testing your systems, and getting them live, usually within 2 weeks. 3-month minimum, then month-to-month. Cancel any time after that with 30 days' notice.
Starter
For owner-run businesses getting started with AI.
$499 CAD/mo
- AI assistant that answers, captures leads and books appointments
- 1 workflow automation, built and maintained
- AI lead follow-up
- Monthly 30-min strategy check-in
- Email support (48-hr response)
- Shared dashboard
- AI phone assistant add-on (+$249/mo)
- Local SEO add-on (+$399/mo)
Growth
The complete lead-handling system, with website and phone covered 24/7.
$1,297 CAD/mo
- Everything in Starter, plus:
- Custom AI assistant (trained on your business)
- AI phone assistant that answers calls 24/7 and books appointments
- 2 workflow automations, built and maintained
- AI reputation management
- AI email & social marketing
- 45-min monthly strategy session
- Performance dashboard
- Priority email support
- Quarterly competitor AI audit
- Local SEO add-on (+$399/mo)
Scale
For busier or multi-location businesses that want everything handled.
$2,997 CAD/mo
- Everything in Growth, plus:
- Local SEO included
- Full CRM setup and pipeline automation
- AI-assisted lead generation
- Ongoing workflow automation (fully managed)
- Booking system integration
- Bi-weekly 30-min check-in calls
- Quarterly strategy session
- Priority support, small changes within 5 business days
$499 onboarding fee on all retainer plans · 3-month minimum, then month-to-month · No annual contracts · No tech skills required
Need something that doesn't fit a plan? More locations, a specific automation, or a mix of services: tell us what you need and we'll email you a custom quote.
Want more local customers finding you on Google?
Local SEO on its own, no AI systems required. The price covers one location. Results usually take a few months; we'll never promise rankings.
Local SEO on its own, no AI systems required. We set up and look after your Google profile, directory listings and website pages, post to your profile every week and send you a jargon-free report each month. Results usually take a few months; we'll never promise rankings. The price covers one location; for more, we'll email you a custom quote.
See what's included in local SEOSee our Google Business Profile management
Need a new website too? See website design
$599 CAD/mo
+ $499 one-time setup · 3-month minimum, then month-to-month
Get a free visibility check
Book a call
Just want your phone answered?
Our AI receptionist on its own, no other plan needed. You keep your number, with up to 500 call minutes a month.
Our AI receptionist on its own, no other plan needed. It picks up day or night, answers questions from information you approve, takes the caller's details, books a time and sends you a summary after every call. You keep your number, with up to 500 call minutes a month. Set up and looked after by Nuvelo Labs in Kitchener-Waterloo.
See how the AI receptionist works$349 CAD/mo
+ $299 one-time setup · month-to-month, no minimum
Book a free call
See what's in the AI receptionist
From our Google reviews
What clients say
“Great results with SEO we’re finally ranking well and getting found on Google for electrician searches in our area. The AI assistant that handles missed calls has been a game changer too. Much less lost jobs while we’re on the job site. Solid service.”
Chris Sofroniou, Electrician
“SEO has worked very well for my local contracting business, I didn't realise that Google wasn't showing me anywhere and that my website needed a lot of fixes. Now we are showing up in searches and getting a lot more calls and business from it. They didn’t just fix everything, they took the time to show me what all the issues were so I actually understood what was wrong. Would recommend.”
RUSTEM, Contracting business
“Really happy with the new site Nuvelo Labs built for me (PlumbSOS). They handled the design, build and SEO properly and it actually looks and works how I wanted it to. Easy to deal with the whole way through, they explained things clearly without overcomplicating it, and the site feels fast and professional.”
Adam, Plumber, PlumbSOS (Hertfordshire, UK)
“Done a really good job designing and building my website. Working with them on SEO now. Highly recommend.”
Myron, Website and SEO client
“We run a small plumbing company in Waterloo and were missing calls every time we were on a job. Nuvelo Labs took the time to understand how we actually work before building anything. The Ai assistant now answers our website chats at night and sends us the customer’s name, address and what’s wrong, so we can call back first thing in the morning.”
Adam Spoksi, Plumbing company, Waterloo
“I worked with Nuvelo Labs on our online presence. They started with a 30-minute audit, which was useful for seeing where we were falling short online. From there they did SEO work for us and helped update our website. The site looks much better now, it’s easier to navigate and it loads faster, and we’re moving up on Google thanks to the SEO.”
Jason Mcp, Mortgage broker
“Great people to work with and very reliable. I worked with the owner directly who really took his time understanding my business and giving me support.”
xcert dev, App developer
5.0 from 7 Google reviews
In their own words, from our Google reviews. Every business is different, and we never promise rankings.
15
Industries we work with
2wk
Typical setup
24/7
Coverage
KW
Kitchener‑Waterloo based
About
Why Nuvelo Labs
Nuvelo Labs sets up AI receptionists, website chat, lead follow-up, local SEO and websites for small businesses in Kitchener-Waterloo and across Ontario. Our roots are in research, technology and content strategy, so we understand how information moves, what makes businesses visible, and how to build systems that work.
We help small businesses answer every enquiry and get found: an AI receptionist and website assistant, lead follow-up, review requests, workflow tools, email and social marketing, local SEO and fast websites, all running in the background.
Every system is built around your actual business. Not a template. Not a copy-paste job. Real tools that work from day one.
Small client list by design. Real attention. No handoffs. Based in Kitchener-Waterloo. Serving Ontario.
FAQ
Common questions
No. Our AI plans and Local SEO have a 3-month minimum, so there's time to set everything up properly and see how it works for your business. After that, you're month-to-month and can cancel any time with 30 days' notice. The AI receptionist on its own has no minimum: cancel any time with 30 days' notice. No annual contracts.
Yes. Local SEO is $599 CAD a month plus a $499 one-time setup, with a 3-month minimum and then month-to-month. It covers your Google profile, directory listings, a new page or guide for your site each month, weekly profile posts and a monthly report. Starter and Growth clients can add it for $399 a month with no setup fee, and Scale includes Local SEO. Results usually take a few months, and we never promise rankings. Want to see where you stand first? Get a free visibility check: a short written summary by email within 2 business days.
Most systems are live within 2 weeks of onboarding. Simple assistant setups can be done in as little as 3–5 days.
Not at all. We handle everything: setup, testing, and deployment. You don't touch a thing.
We work across trades, dental and health clinics, insurance and financial advisors, mortgage brokers, law firms, real estate, accounting, restaurants, gyms, beauty and wellness, auto shops, car dealerships, veterinary, and other local sectors in Ontario. Every system is built around your specific business, not a generic template.
Retainer clients get priority support. If something needs fixing we're on it same day.
Guides
Practical guides for small business owners
Free, jargon-free answers to the questions owners ask about missed calls, AI assistants and showing up on Google.
Websites
How much does a website cost in Kitchener-Waterloo?
Website prices are all over the place, from about $500 to tens of thousands. This guide explains what local small businesses actually pay, what's included, what comes up every month, and what to check before you hand over a deposit.
Read the guide → Local SEOHow to choose a local SEO company: 10 questions to ask first.
Every SEO company says it can get you found on Google. These questions show you which ones will do the work, play by Google's rules and leave you in control of your own business.
Read the guide → AI receptionistsHow much does an AI receptionist cost in Ontario?
Most price guides are written in US dollars by companies selling their own app. This one is in Canadian dollars, uses Ontario wage data, and covers the costs that don't show up on a pricing page.
Read the guide → Law firmsWhat should a law firm's AI intake assistant do, and not do?
People often reach out to a lawyer in the evening, when the office is closed. An intake assistant can answer them at any hour, as long as it stays inside clear limits. Here's where those limits sit.
Read the guide →Ready to see where you're leaving time and money on the table?
Get a free demo built for your business, or book a 30-minute call. No commitment, no pitch, just a clear plan.
Prefer email or phone? hello@nuvelolabs.com or 226-476-3800
No tech skills needed
No long contracts
Live in about 2 weeks